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Dynamics 365 Customer Service Enterprise (NCE)
Dynamics 365 Customer Service Enterprise (NCE): Optimize your customer service In today's business world, efficient and responsive customer service is critical to success. Dynamics 365 Customer Service Enterprise (NCE) provides companies with a powerful platform to take customer service to the next level. This comprehensive solution uses AI-powered tools and integrated features to transform your service processes, increase employee productivity and maximize customer satisfaction. Advantages of Dynamics 365 Customer Service Enterprise (NCE) Efficient problem resolution: Use Copilot in Dynamics 365 to quickly diagnose and resolve issues and create customized responses for your customers. Optimized agent support: Improve your agents' workflows with features such as viewpoint analysis, automatic translations and AI-powered knowledge articles. Increased first call resolution rate: Increase the number of successfully resolved queries on first contact with AI-based routing that routes queries to the most appropriate agent. Integration and collaboration: Connect experts who have solved similar cases and enable efficient collaboration via Microsoft Teams. Self-service options for your customers Real-time issue resolution: Deploy AI-driven, conversational bots to resolve customer issues in real time. Automated interactions: Accelerate problem resolution with human-like, generative AI-powered voice responses. Increased productivity: Automate routine tasks and complex transactions to reduce your agents' workload. Community portals: Promote knowledge sharing and collaboration through personalized portals for customers and employees. Optimization of service processes Omnichannel Insights: Access a centralized dashboard that brings together AI-driven analytics and KPIs for all channels. Trend and performance analysis: Recognize new trends and identify opportunities for improvement in support processes and interactions Automation of processes: Replace manual workflows with more than 1,000 pre-built flows and custom data connectors. Predictive planning: Use forecasting reports to plan staffing needs based on seasonality and call volumes. Cost efficiency: Reduce operating costs by leveraging existing features and integrating with other business applications. Reach customers via preferred channels Scalable phone systems: Quickly set up phone systems on a Microsoft-managed platform that enables reliable customer support. Multi-channel support: Provide fast service via email, SMS, social networks or virtual assistants - wherever your customers are. Real-time translation: Communicate effectively in your customers' language thanks to integrated real-time translations. Emotion recognition and routing: Route customer inquiries to the right agent based on their emotions and needs. Comparison table Features Dynamics 365 Customer Service Dynamics 365 Customer Service Enterprise Dynamics 365 Customer Service Premium Case management ✔️ ✔️ ✔️ Knowledge management (including knowledge creation) ✔️ ✔️ ✔️ Microsoft 365 interoperability ✔️ ✔️ ✔️ Unlimited number of named users ✔️ ✔️ ✔️ Leads (creation only) ✔️ ✔️ ✔️ Microsoft Power BI ✔️ ✔️ ✔️ Microsoft Teams integration ✔️ ✔️ Copilot in Dynamics 365 Customer Service ✔️ ✔️ Embedded intelligence ✔️ ✔️ Multi-session support ✔️ ✔️ Unified routing ✔️ ✔️ Analysis and KPI reports ✔️ ✔️ Forecasting and scheduling ✔️ ✔️ Portals ✔️ ✔️ Custom applications (Microsoft Power Apps) ✔️ ✔️ Workflow automation (Microsoft Power Automate) ✔️ ✔️ Dynamics 365 Contact Center ✔️ Self-service chatbots and IVR ✔️ Live and persistent chat via messaging and social channels ✔️ Voice channel with inbound routing, call summarization and outbound calls ✔️
Price: 771.07 £ | Shipping*: 0.00 £ -
Dynamics 365 Customer Service Professional (NCE)
Dynamics 365 Customer Service Professional (NCE) (CFQ7TTC0LFNK:0001)
Price: 409.01 £ | Shipping*: 0.00 £ -
Personalize Cards Based On Customer Specifications
Personalize Cards Based On Customer Specifications
Price: 18.69 € | Shipping*: 3.04 € -
2 Hour Motorcycle Trails Biking Experience for Beginners in Lancashire
Motorbike Experience Days: This Trials Motorbike Session in the Ribble Valley countryside is a great introductory session for someone new motorcycling. Over the course of the two hour motorbike experience you'll be taught the basics by an expert, with instruction tailored to your specific skill level. Upon arrival at the motorcycle centre, you will be greeted by your expert instructor, provided with all the necessary equipment, and given a detailed safety briefing. You will then be paired with your top-quality motorcycle which will be selected for you depending on your skill level. Once you have completed your safety briefing you'll be able to explore the 100 acres of Ribble Valley along with your expert instructor and small group. With up to five other participants, you will have two hours to test out your motorcycle skills and receive advice from our instructor. This is ideal for beginners and offers an exciting and safe space to explore a new activity. This taster session is relaxed and great to do before committing to a full day experience!This off-road motorcycle experience makes the perfect gift for petrol heads, or anyone who wants to try a new adventure.
Price: 90 £ | Shipping*: £
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What is the difference in calorie expenditure between road cycling and mountain biking?
The calorie expenditure for road cycling and mountain biking can vary based on factors such as intensity, terrain, and duration. Generally, road cycling on flat terrain at a moderate pace can burn around 400-600 calories per hour, while mountain biking on varied terrain with hills and obstacles can burn around 500-800 calories per hour. The higher calorie expenditure in mountain biking is due to the increased effort required to navigate the challenging terrain and obstacles. Overall, mountain biking tends to result in a higher calorie expenditure compared to road cycling.
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Should I stop mountain biking?
Whether or not you should stop mountain biking depends on your personal circumstances and reasons for considering stopping. If you are experiencing physical pain or injury from mountain biking, it may be wise to take a break and seek medical advice. If you are feeling burnt out or no longer enjoying the activity, it may be beneficial to explore other forms of exercise or outdoor activities. Ultimately, the decision to stop mountain biking should be based on your own well-being and enjoyment.
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Is it a business customer or a private customer?
To determine if a customer is a business customer or a private customer, you can look at the type of products or services they are purchasing. Business customers typically buy in bulk or require specialized products for their operations, while private customers usually make smaller, individual purchases for personal use. Additionally, business customers may provide a company name or tax ID number when making a purchase, whereas private customers typically use their personal information.
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What is Apple's customer support, not the customer service?
Apple's customer support refers to the assistance and resources provided to customers after they have purchased a product, such as troubleshooting, technical support, and warranty services. This can include online support through the Apple website, phone support, and in-person support at Apple stores. Customer support is focused on helping customers resolve issues with their products and ensuring they have a positive experience with their Apple devices.
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Twinings Customer Favourites Variety Pack 230s NWT2062
Twinings Favourites Variety Pack Pack of 230 F14907 Twinings Favourites Variety Pack 230 Pack F14907Enjoy a cup of tea from this favourite selection pack from Twinings choosing from the both traditional and fruity flavours including Pure Peppermint,
Price: 46.60 £ | Shipping*: 7.19 £ -
Plantronics EncorePro HW510 Customer Service Headset Monaural
Part of the EncorePro 500 series, the HW510 Customer Service Headset is a next-generation headset for call centres and offices. The design is both lightweight for comfort and robust for durability, cutting down on replacement costs. Soft-cushioned
Price: 80.81 £ | Shipping*: 0.00 £ -
Plantronics EncorePro HW520 Customer Service Headset Binaural
Part of the EncorePro 500 series, the HW520 Customer Service Headset is a next-generation headset for call centres and offices. The design is both lightweight for comfort and robust for durability, cutting down on replacement costs. Soft-cushioned
Price: 84.80 £ | Shipping*: 0.00 £ -
Mountain bike trailer rope, traction rope, outdoor cycling parent-child tension rope
Mountain bike trailer rope, traction rope, outdoor cycling parent-child tension rope
Price: 1.79 € | Shipping*: 3.37 €
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What is mountain biking all about?
Mountain biking is all about the thrill of exploring rugged terrain, challenging yourself physically and mentally, and connecting with nature. It's about pushing your limits, feeling the rush of adrenaline as you navigate steep descents and technical obstacles, and enjoying the freedom of riding through breathtaking landscapes. Mountain biking is also a community of like-minded individuals who share a passion for adventure and the outdoors, and it's a way to escape the hustle and bustle of everyday life and immerse yourself in the beauty of the natural world.
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Are there differences between customer service and factory customer service?
Yes, there are differences between customer service and factory customer service. Customer service typically refers to the support and assistance provided to customers before, during, and after a purchase, while factory customer service specifically focuses on addressing issues related to the manufacturing and production of products. Factory customer service may involve handling inquiries about product specifications, quality control, and production timelines, whereas general customer service may involve addressing a wider range of issues such as billing, returns, and general product information. Additionally, factory customer service may require specialized knowledge about the manufacturing process and technical aspects of the products being produced.
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How can one go mountain biking alone?
When going mountain biking alone, it is important to be well-prepared and take necessary safety precautions. Make sure to inform someone of your planned route and expected return time. Pack essential items such as water, snacks, a first aid kit, and a fully charged phone. Choose a trail that matches your skill level and experience, and always ride within your limits. Lastly, stay alert, be aware of your surroundings, and trust your instincts if you encounter any risky situations.
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What size is suitable for mountain biking?
The suitable size for mountain biking depends on the rider's height and personal preference. Generally, a medium-sized frame is suitable for most riders, but taller riders may prefer a large frame for a better fit. It's important to consider the reach, standover height, and top tube length when choosing the right size for mountain biking to ensure a comfortable and efficient ride. Riders should also test ride different sizes to find the best fit for their body and riding style.
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