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Systemic Service Design
Systemic Service Design provides a comprehensive overview of how systems theories can be integrated into service design to address complex social-economic-technological challenges.Across fourteen chapters split into two sections, the book connects theoretical backgrounds and practical worldwide case studies to explore various approaches to systems thinking. The field of service design has evolved significantly in recent years, from focusing on touchpoints and user interactions, to being seen as a driver for organizational transformation and increasingly, a key component in transdisciplinary spaces involving complex systems.However, while service design has grown over the past few decades, it has also recognized its limitations in addressing complex societal problems.For example, the book highlights how a lack of holistic understanding of the systems in place can lead to service failure, which ultimately results in societal issues relating to unemployment, healthcare, and public transportation.As such, this book offers theoretical and practical resources specifically tailored to service designers in order to equip them with the ability to develop solutions that are appropriate in scope, depth, and feasibility to address these complex issues.Contributing authors draw upon and integrate theories from related disciplinary fields to extend the contextualisation of service design within complex systems, providing readers with more scientific frames of reference.The book also draws upon case studies from South and North America, Europe, Asia and Australia, to offer readers wide-ranging perspectives and real-life examples to further their understanding of systemic service design and demonstrate how to integrate it successfully. The book delivers theoretical and practical knowledge for students and designers in the fields of service design, design for policy, social design, and additionally for managers, public and private sector planners, engineers and politicians.
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Scotland Mountain Biking : The Wild Trails
Revised reprint 2019Scotland Mountain Biking – The Wild Trails features 24 of the best and more adventurous mountain bike rides in Scotland.The routes range from 6.5 to 290 kilometres in length, and are suitable for all levels of mountain bikers.Split into three sections, Southern & Central Scotland, North-West Scotland & Highlands, and North-East Scotland & Cairngorms, this book includes challenging mountain passes, magical woodland singletrack, Munro peaks and idyllic spins past ancient lochs.The routes include a classic Torridon Circuit, Glen Sligachan on Skye, man-made and natural trails around the Minch Moor at Innerleithen, Munro Mount Keen, the end-to-end Corrieyairack Pass, and a big-mountain loop around Ben Alder.A Bonus Section includes the Fort William to Montrose Coast to Coast route. The book is written by Scottish mountain bike guide Phil McKane and includes stunning photography by Andy McCandlish.It features Ordnance Survey 1:50,000 maps; easy-to-follow directions; details of distance, times and difficulty; and refreshment stops and local knowledge. Reprinted in 2019 with updated mapping and revisions.
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Global Systemic Crisis
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Lake District Mountain Biking : Essential Trails
Lake District Mountain Biking – Essential Trails is the full third edition of the bestselling guide to some of the finest mountain bike riding in the UK. Featured are over 20 of the best mountain bike rides in the Lake District, between 12 and 60 kilometres in length, suitable for all levels of mountain bikers. Explore classic rides around Walna Scar, High Street and Borrowdale, and discover several lesser-known gems.Ride moorland singletrack, tackle massive climbs and rattle along some of the rockiest trails you’ll ever encounter on two wheels.Enjoy lakeside cruises, picturesque valleys and 360-degree panoramas. Researched, ridden and written by local riders Richard Staton and Chris Gore, each route features clear and easy to use Ordnance Survey 1:50,000 maps; easy-to-follow directions; details of distance, timings and difficulty gradings; and refreshment stops and local knowledge.A Bonus Section includes information about the man-made trails at Whinlatter and Grizedale, Top Tens and a detailed Appendix.Also includes downloadable GPX files.
Price: 16.95 £ | Shipping*: 3.99 £
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Systemic Therapy with Individuals
Until recently systemic therapy has been identified with family therapy. This no longer applies; the systemic approach and its techniques can now be used with profit in therapy with individuals. This book introduces and describes the first adaptation of the systemic model in the individual context.Boscoli and Bertrando describe the work they are doing with individual clients in Milan. Locating themselves clearly within the tradition of the Milan approach and more recent social constructionist and narrative influences, and articulating continually a broad systemic framework emphasizing meaning problems in context and relationship, they introduce a range of ideas taken from psychoanalysis, strategic therapy, Gestalt therapy and narrative work. They describe the therapy as Brief/Long-term therapy and introduce new interviewing techniques, such as connecting the past, present and future in a way that releases clients and helps them construct new narratives for the future; inviting the patient to speak to the therapist as an absent family member; and working with the client to monitor their own therapy.The book is written with a freshness that suggests Boscolo and Bertrando are describing "work in progress", and the reader is privy to the authors' own thoughts and reactions as they comment on the process of their therapy cases. This is a demystifying book, for it allows the reader to understand why one particular technique was preferred over another.
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Peak District Mountain Biking : Dark Peak Trails
Peak District Mountain Biking - Dark Peak Trails is the full second edition of the groundbreaking mountain bike guidebook Dark Peak Mountain Biking - True Grit Trails, described by leading mountain biking website Bikemagic.com as 'far and away the best Peak guide we've come across.'All route information has been thoroughly checked for this new edition, to give the most up-to-date and comprehensive guidebook to some of the finest and most popular riding in the country.As with all new Vertebrate MTB guidebooks, this new edition features industry-standard Ordnance Survey mapping, and is illustrated with stunning action photography. Featured within the book are 26 of the best mountain bike rides in the Dark Peak, between 11.5 and 105 (!) kilometres in length, suitable for all levels of mountain bikers.Researched, ridden and written by a local rider, each route features easy-to-follow directions; details of distance, timings and difficulty gradings; refreshment stops and local knowledge; and clear and easy to use Ordnance Survey 1:50,000 maps.A Bonus Section includes Top Ten Climbs, Downhills and Singletracks, Sheffield City Links and a detailed Appendix.
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Yorkshire Dales Mountain Biking : Classic Pennine Trails
Yorkshire Dales Mountain Biking features 26 rides between 10 and 43 kilometres in length in one of the UK’s most MTB-friendly national parks. The routes make the most of the Dales’ superb network of stone-based trails, rideable in all seasons.Classic loops take in the best of Swaledale, a tour of Ingleborough, big days around Whernside and Pen-y-ghent, quintessential Dales scenery near Malham and Kilnsey, and moorland riding above Pateley Bridge. A Bonus Section includes information about the Howgills, the easy-going Swale Trail and the Pennine Bridleway, as well as the riding at Gisburn Forest and Stainburn which lies just outside the national park.There are also top tens and a detailed appendix. Written by Dales local and experienced author Nick Cotton, each ride is described with easy-to-follow directions and is plotted on clear and easy-to-use Ordnance Survey 1:50,000 mapping.Also included with each ride are details of distance, timings and difficulty gradings, plus refreshment stops and local knowledge.
Price: 16.95 £ | Shipping*: 3.99 £ -
West Yorkshire Mountain Biking - South Pennine Trails
West Yorkshire Mountain Biking - South Pennine Trails features 23 of the best mountain bike rides in West Yorkshire, between 10.5km and 32km in length, suitable for all levels of mountain bikers. The routes are split into four sections: Calderdale, Bradford, Kirklees and City of Leeds.Explore wild moorland, plunge into steep and deep wooded valleys, cruise through the heart of industrial Yorkshire and speed along some of the best singletrack in the country. As with all new Vertebrate MTB guidebooks, this title features industry-standard Ordnance Survey mapping, and is illustrated with stunning action photography. Researched, ridden and written by local expert and MTB journalist Benjamin Haworth, each route features clear and easy to use Ordnance Survey 1:50,000 maps, easy-to-follow directions, details of distance, timings and difficulty gradings, and refreshment stops and local knowledge.Also included is a detailed Appendix.
Price: 14.95 £ | Shipping*: 3.99 £
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